ArborHow do I sign in?
On web, sign in with email or Google. On iOS, you can also useSign in with Apple alongside email and Google.
Product support
Support
Arbor is a season-aware garden care planner for home gardeners in the United States. This page is for product questions, account help, and App Store support — you do not need to sign in.
Contact us
Email us for help with your account, billing questions, or anything else about Arbor. We read every message and reply as soon as we can.
For privacy rights requests, useprivacy@keenlabsapps.com — not the support inbox.
Frequently asked questions
How does Arbor use my location?
Arbor does not use your device GPS. You enter a U.S. ZIP code during onboarding; we use that ZIP for weather context and your growing zone —not GPS.
What is free early access?
Arbor is in free early access on iOS and web: everyone currently has Full access while we refine the product before paid plans launch. Weather-aware scheduling and other Pro-tier features may be on for everyone during early access; that does not promise those features stay free after paid launch. This is not a ticket queue — we answer email atsupport@arborgarden.app.
How do notifications work on iOS?
Push notifications are optional. After onboarding, Arbor may ask once if you want reminders; you can also turn them on anytime from Profile. When enabled, you can get daily task reminders (around 8:00 AM in your time zone), rain-skip updates, and heat advisories. Turn them off anytime in Profile or in iOS Settings.
I deleted my Arbor account — is my Apple subscription canceled?
Deleting your Arbor account does not cancel an Apple subscription. If you subscribed through the App Store, cancel in iOS Settings → Apple ID → Subscriptions. Arbor cannot cancel Apple billing on your behalf when you delete your account.
How do I report a bug in the app?
Signed-in gardeners can use Profile → Send feedback for product bugs and suggestions. This support page is for general help and App Store support — not an in-app ticket system.