Terms of Service

Welcome to Keen Labs LLC ("Keen Labs," "we," "us," or "our"). This document contains both our Master Terms of Service (which govern your overall relationship with Keen Labs across all of our products) and our App-Specific Addenda (which cover additional terms unique to specific applications, such as our gardening app, Arbor).

We may update these Terms from time to time as described in Section 16.

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Part A: Keen Labs LLC Master Terms of Service

1. Agreement to Terms

These Master Terms of Service ("Master Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you," "user," "your") and Keen Labs LLC, concerning your access to and use of our websites, web applications, mobile applications, APIs, and any other media channels or software published under the Keen Labs umbrella (collectively, the "Services").

BY ACCESSING OR USING THE SERVICES, YOU AGREE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL OF THESE MASTER TERMS, INCLUDING THE MANDATORY DISPUTE RESOLUTION AND ARBITRATION AGREEMENT IN SECTION 13. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.

• Privacy Policy: Our Privacy Policy describes how we collect and process personal information. It is a notice, not a separate contract, but it is incorporated by reference for disclosures about data practices.
• App-Specific Addenda (The Spokes): Certain applications published by Keen Labs may be subject to additional terms ("App-Specific Addenda"). By using such an application, you agree to its Addendum, which is incorporated by reference into these Master Terms. In the event of a direct conflict, the App-Specific Addendum will govern for your use of that specific application.

2. Eligibility & Age and Geographic Restrictions

The Services are offered only to users who are (a) at least 13 years of age and (b) located in the United States. The Services are not directed to users outside the United States. We may refuse, suspend, or terminate access if we believe you do not meet these requirements.

• If you are under the age of 18 (a minor in your state of residence), you must have the explicit permission and direct supervision of your parent or legal guardian to use the Services. Your parent or guardian must read and agree to these Master Terms before you access the Services.
• We do not knowingly collect or solicit personal information from children under 13. If we learn we have collected personal data from a child under 13, we will delete the associated account data from our active systems. We do not operate a COPPA parental-consent flow; our identity provider (Clerk) does not independently verify age on our behalf.
• How we may enforce the U.S.-only offering: Depending on the product and platform, enforcement may include your agreement to these Terms at sign-up, requiring a United States ZIP code for location-dependent features, app-store territory settings (when a mobile app is distributed), and technical measures such as network or edge geography controls as we implement them. Incomplete enforcement on a given surface does not waive the geographic restriction or expand our offering outside the United States.

3. User Representations

By using the Services, you represent, warrant, and covenant that:

1. All registration information you submit will be true, accurate, current, and complete.
2. You will maintain the accuracy of such information and promptly update it as necessary.
3. You have the legal capacity and you agree to comply with these Master Terms.
4. You are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Services.
5. You are located in the United States and will use the Services only from the United States.
6. You will not access the Services through automated or non-human means, whether through a bot, script, scraper, or otherwise, except as expressly permitted by us (for example, assistive technologies).
7. You will not use the Services for any illegal or unauthorized purpose, and your use will not violate any applicable law or regulation.

4. Account Registration & Security

To use certain aspects of the Services, you may be required to register for an account. Account authentication may be provided by our identity partner, Clerk, including email credentials and third-party sign-in (such as Google or Apple) where enabled.

• You agree to keep your credentials confidential and will be responsible for all use of your account. If you use a third-party identity provider, you are also responsible for securing that account.
• You must notify us promptly at support@arborgarden.app (or the support address listed for the relevant app) of any unauthorized use of your account or breach of security. Keen Labs will not be liable for any loss or damage arising from your failure to comply with this security obligation.

5. Intellectual Property, Your Content & Feedback

• Our Proprietary Rights: Unless otherwise indicated, the Services — including software, designs, text, graphics, databases, trademarks, logos, and service marks (the "Marks") — are owned or controlled by us or licensed to us and are protected by intellectual property laws.
• Limited License to You: Subject to your compliance with these Master Terms and any App-Specific Addendum, Keen Labs grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial use on devices you own or control. App-Specific Addenda may further limit intended use (for example, home gardening).
• Your Content: "Your Content" means text, data, files, images, messages, feedback submissions, and other materials you submit, upload, or otherwise provide to the Services (excluding Feedback as defined below, which is treated separately). Except for the limited license you grant us, you retain ownership of Your Content to the extent you own it under applicable law. App-Specific Addenda may describe additional rules for a particular product.
• License You Grant to Us: You grant Keen Labs a worldwide, royalty-free, non-exclusive license to host, store, transmit, reproduce, modify (for formatting or technical compatibility), display, and otherwise process Your Content solely as needed to provide, maintain, secure, support, and improve the Services for you, including through our service providers and subprocessors as described in our Privacy Policy. We do not sell Your Content. This license ends when Your Content is deleted from our active systems, except for residual copies in backups or logs that rotate in the ordinary course, or copies we must retain for legal compliance.
• Feedback: Questions, comments, suggestions, ideas, or other feedback about the Services ("Feedback") are non-confidential. You assign to Keen Labs all right, title, and interest in Feedback, and we may use it without acknowledgment or compensation. Feedback does not include Your Content that is merely stored as part of ordinary product use (for example, garden data), except to the extent you expressly submit it as product feedback.

6. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make them available. Unless an App-Specific Addendum says otherwise, the Services are for personal, non-commercial use and may not be used as part of a commercial service bureau, resale, or similar commercial endeavor without our prior written approval.

Specifically, you agree not to:

• Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• Trick, defraud, or mislead us or other users, including attempts to learn sensitive account information.
• Circumvent, disable, or otherwise interfere with security-related features of the Services, or with usage limits, rate limits, paywalls, or entitlement controls.
• Decipher, decompile, disassemble, or reverse engineer any of the software comprising or making up a part of the Services, except to the extent such restriction is prohibited by law.
• Engage in automated use of the system — including bots, scrapers, or similar tools — including for the purpose of training machine learning or AI models, except as we expressly permit.
• Interfere with, disrupt, or create an undue burden on the Services or the networks or servers connected to the Services.
• Attempt to bypass any measures designed to prevent or restrict access to the Services, or any portion of the Services.
• Misuse AI or chat features to generate illegal content, attempt to extract hidden system instructions at scale, or otherwise abuse the Services.

7. Web Purchases, Billing & Cancellations (Stripe)

If you purchase a subscription or other paid offering through our websites or web applications, the following terms apply. Mobile in-app purchases (when offered) are governed by the applicable App-Specific Addendum and the relevant app store's rules.

• Payment Processing: Web billing and payments are processed by Stripe. You agree to provide current, complete, and accurate purchase and account information. Keen Labs does not store your full payment card number on our servers.
• Plans, Prices & Trials: Plan names, prices, billing intervals, promotional offers, and any free-trial length are shown at checkout and/or in the product before you confirm purchase. If a trial is offered, you authorize Stripe to charge the applicable recurring price at the end of the trial unless you cancel before the trial ends (or as otherwise stated at checkout).
• Auto-Renewal: Recurring subscriptions renew automatically at the then-current price for the same billing interval unless you cancel before the renewal date. By subscribing, you authorize recurring charges to your payment method until you cancel.
• Price Changes: We may change subscription prices. For renewals, we will provide notice as required by law (for example, by email or in-product notice). If you do not agree to a price change, you must cancel before the change takes effect.
• Cancellation: You may cancel a web subscription at any time through the Stripe customer portal linked from the product (for example, Profile / manage subscription) or by contacting support@arborgarden.app (or the support address for the relevant app). Cancellation stops future renewals; unless required by law or stated at purchase, you generally retain access through the end of the then-current paid period.
• Refunds: Except where required by applicable law, or where we expressly state otherwise at purchase, web subscription fees are non-refundable and non-prorated. Trial cancellations made before a paid charge should not incur that charge if processed correctly by Stripe; contact support if a charge appears in error.

8. Changes to the Services; Limits; Third-Party Dependencies

• We may modify, suspend, or discontinue any part of the Services (including features, AI models, usage limits, Free/paid tiers, and integrations) at any time. We will try to provide reasonable notice of material adverse changes when practicable, but we are not obligated to maintain any particular feature indefinitely.
• The Services may depend on third-party platforms and providers (for example, authentication, hosting, payments, analytics, AI, weather, or app stores). We are not responsible for outages, errors, or policy changes of those third parties.

9. Term, Termination & Account Deletion

These Master Terms remain in effect while you use the Services.

WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION ASSOCIATED WITH YOUR ACCOUNT AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

• Where an app offers in-app account deletion, you may delete your account as described in that app's Addendum and our Privacy Policy. Deletion from our active systems does not automatically cancel app-store subscriptions you manage through Apple or Google; you must cancel those in the applicable store settings.
• Provisions that by their nature should survive (including ownership, disclaimers, limitations of liability, indemnification, dispute resolution, and unpaid fees) survive termination.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SERVICES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES; IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL KEEN LABS LLC OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR AGGREGATE LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WILL AT ALL TIMES BE LIMITED TO THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNT PAID, IF ANY, BY YOU TO US FOR THE SERVICES DURING THE TWELVE (12) MONTH PERIOD PRIOR TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12. Indemnification

You agree to defend, indemnify, and hold Keen Labs LLC, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, harmless from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) Your Content; (2) your use of the Services; (3) breach of these Master Terms or an App-Specific Addendum; (4) any breach of your representations and warranties; or (5) your violation of the rights of a third party, including intellectual property rights.

13. Dispute Resolution, Binding Arbitration & Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

• Informal Dispute Resolution: Before initiating arbitration or a small-claims action, you and Keen Labs agree to attempt to resolve any dispute, claim, or controversy ("Dispute") informally. You must send a written notice of Dispute to legal@keenlabsapps.com that includes your name, the email associated with your account, a description of the Dispute, and the relief sought. If we cannot resolve the Dispute within thirty (30) days after receipt of a complete notice, either party may proceed as set out below. The limitation period is tolled during this informal period.
• Small Claims Court: Either party may bring an individual action in small claims court in your county of residence (or Wilmington, Delaware) if the claim qualifies.
• Binding Arbitration: Except for small claims and the IP/injunctive carve-out below, any Dispute arising out of or relating to these Master Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (or, if those Rules are unavailable, under rules substantially similar for consumer disputes). Judgment on the award may be entered in any court with jurisdiction. The arbitration will be conducted in English. Hearings may be held by video or telephone; if an in-person hearing is required, it will take place in your U.S. county of residence or another mutually agreed location, unless the AAA rules provide otherwise.
• Arbitration Fees: Payment of filing, administration, and arbitrator fees will be governed by the AAA Consumer Arbitration Rules. We will not seek attorneys' fees or costs in arbitration unless the arbitrator finds your claim frivolous or brought for an improper purpose.
• Class Action Waiver: YOU AND KEEN LABS LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and Keen Labs LLC agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
• IP and Injunctive Relief Carve-Out: Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property or proprietary rights, or abuse of the Services, without first engaging in informal dispute resolution or arbitration.
• 30-Day Opt-Out: You may opt out of this arbitration agreement by emailing legal@keenlabsapps.com within thirty (30) days of first accepting these Master Terms (or of first creating an account, if later). Your notice must include your name, account email, and a clear statement that you opt out of arbitration. Opting out does not affect other provisions of these Terms.

14. Governing Law

These Master Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law principles, except that the Federal Arbitration Act governs interpretation and enforcement of the arbitration agreement.

15. Electronic Communications

By creating an account or using the Services, you consent to receive electronic communications from us related to your account and the Services (for example, transactional emails, security notices, and subscription confirmations). You agree that electronic notices satisfy any legal notice requirements.

16. Changes to These Terms

We may update these Master Terms and any App-Specific Addendum from time to time. When we do, we will revise the "Last updated" date and may provide additional notice (for example, in-product or by email) for material changes. Except where a different effective date is stated, or where applicable law requires otherwise, changes become effective when posted. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Services and may delete your account.

17. Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets, or by operation of law.

18. Miscellaneous & Contact

• Entire Agreement: These Master Terms, along with any App-Specific Addenda and our Privacy Policy, constitute the entire agreement between you and us regarding the Services.
• No Waiver: Our failure to exercise or enforce any right or provision shall not operate as a waiver of such right or provision.
• Severability: If any provision is held unlawful, void, or unenforceable, that provision is severable and does not affect the remaining provisions. If the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) must proceed in court rather than arbitration.
• Contact: Legal notices and arbitration opt-outs: legal@keenlabsapps.com. Product support for Arbor: support@arborgarden.app.

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Part B: Arbor App-Specific Addendum

This Arbor App-Specific Addendum ("Addendum") modifies and supplements the Keen Labs LLC Master Terms of Service for users of Arbor — our garden planning and care application available at arborgarden.app as a web application and, when we distribute them, as mobile applications (collectively, the "App"). By registering for or using the App, you agree to this Addendum and the Master Terms.

Launch surfaces: Arbor is offered first on the web. An iOS app may follow. An Android app may be offered later. Terms below that refer to a platform apply only when that platform is available to you.

1. Intended Use

Arbor is designed for personal, home-garden planning and care — helping you plan beds and crops, manage a private garden profile, and work through seasonal care tasks. Arbor is not a social network: there are no public galleries, community forums, or user-to-user messaging in the App.

Commercial farm management, landscaping contractor operations, and similar business uses are outside the intended use of the App. We may suspend accounts that we reasonably believe are using Arbor primarily for unauthorized commercial purposes.

2. Subscriptions & Tiers (Web and Mobile)

Arbor may offer Free access and paid tiers (including Trial and Pro). Feature differences, usage limits, and prices are described in the product and at checkout. Tasks on your care list are not hidden behind payment; paid tiers add automation, higher limits, or other capabilities as we describe in the App.

A. Web Subscriptions (Stripe)

Web subscriptions to Arbor Pro (including any trial or promotional plan offered at checkout) are governed by Part A, Section 7. Manage or cancel via the Stripe customer portal from your Arbor Profile (or equivalent) or by contacting support@arborgarden.app.

B. iOS In-App Purchases (RevenueCat & Apple)

When the iOS App is available and you subscribe to Arbor Pro (or purchase other digital goods) inside the iOS App:

• Billing: Payment is processed by Apple through the App Store. We use RevenueCat to help verify entitlements on our servers. Keen Labs does not collect or store your full payment card number from these purchases.
• Merchant of Record: Apple is the merchant of record for App Store purchases.
• Cancellation & Refunds: Manage or cancel in your Apple ID subscription settings. Refund requests must be submitted through Apple (for example, "Report a Problem"). Keen Labs cannot cancel or refund Apple-billed subscriptions on your behalf.
• Account deletion: Deleting your Arbor account does not cancel an Apple subscription. Cancel in Apple settings if you no longer want to be billed.

C. Apple Licensed Application Terms

The following terms apply to your use of Arbor distributed through the Apple App Store and are required by Apple. In this subsection, "Licensed Application" means the iOS version of Arbor.

• This Addendum and the Master Terms are between you and Keen Labs only, not with Apple. Keen Labs, not Apple, is solely responsible for the Licensed Application and its content.
• The license granted for the Licensed Application is limited to a non-transferable license to use the Licensed Application on Apple-branded products that you own or control, as permitted by the App Store Terms of Service (including Family Sharing rules where applicable).
• Apple has no obligation to provide maintenance or support for the Licensed Application. Keen Labs is solely responsible for support.
• To the maximum extent permitted by law, Apple has no warranty obligation with respect to the Licensed Application. If the Licensed Application fails to conform to any applicable warranty, you may notify Apple and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation.
• Keen Labs, not Apple, is responsible for addressing claims relating to the Licensed Application, including product-liability claims, legal or regulatory non-compliance, and claims under consumer protection or similar legislation, and for investigating, defending, settling, and discharging any third-party intellectual property infringement claims.
• You represent and warrant that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. government list of prohibited or restricted parties.
• You must comply with applicable third-party terms when using the Licensed Application (for example, your wireless data agreement).
• Apple and Apple's subsidiaries are third-party beneficiaries of this subsection. Upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce this subsection against you as a third-party beneficiary.

D. Android / Google Play (If and When Offered)

If we later offer Arbor on Google Play, Google Play Billing will process those purchases (with RevenueCat or a similar entitlement layer as we configure). Google (or the Play billing entity) will be the merchant of record for those transactions. Cancellation and refunds will follow Google Play's processes. Deleting your Arbor account will not by itself cancel a Google Play subscription. We will update this Addendum if Android distribution requires additional platform-specific terms.

3. Your Content in Arbor

In Arbor, Your Content may include garden profile and inventory data, tasks and schedules, notes, harvest logs, chat messages with Arbor's AI features, preferences (such as session replay opt-in), and similar materials you provide. Arbor does not currently offer a general user photo-upload library for plant identification; if we add photo features later, they remain Your Content under the Master Terms.

• Your Ownership: As between you and Keen Labs, you retain ownership of Your Content to the extent applicable law provides.
• Our License: The license in Part A, Section 5 applies, including processing through service providers needed to operate Arbor (for example, hosting, authentication, AI providers, weather and zone APIs, and error monitoring), as described in the Privacy Policy.
• AI-generated outputs: Stylized garden sketch images and other model outputs generated for you are provided as part of the Service. Subject to the limited licenses in these Terms, you may use those outputs for your personal, non-commercial home-garden purposes. We do not guarantee that outputs are unique or free of third-party claims.

4. Outbound Links, Learn Content & Affiliate Links

Arbor may display outbound links to third-party websites, online stores, or educational articles (including Arbor's learn / guide content hosted on related sites).

• Educational links: Links to guides or reference articles are for information only. We do not warrant third-party content.
• Affiliate links: Some outbound links may be affiliate links. If you purchase through an affiliate link, Keen Labs may earn a commission or referral fee at no extra cost to you. Where required, we will disclose affiliate relationships in the product or adjacent to the link.
• No endorsement or liability: Keen Labs has no control over, and assumes no responsibility for, third-party sites, products, pricing, availability, privacy practices, or transactions. Any purchase is solely between you and the seller.

5. Botanical, Weather, Environmental & AI Disclaimer

Arbor provides planning tools, care schedules, weather-informed task context or automation (by tier), note triage and related suggestions, conversational AI features, optional AI-generated garden sketches, and links to educational content. These features rely on rules, third-party weather and zone data, and generative AI models. Outputs can be incomplete, outdated, or wrong.

• Informational purposes only: All advice, schedules, suggestions, triage messages, treatment or care ideas, and other guidance from the App are for general informational and educational purposes only. They are not professional agronomic, pesticide, medical, or veterinary advice.
• No professional warranties: Soil, microclimate, weather, pests, and plant response vary. We do not warrant that any suggestion, schedule, weather-driven change, zone or season estimate, or AI output will be accurate or appropriate for your garden.
• AI and automation: Generative AI may hallucinate or omit important context. Weather automation (where offered) may skip, delay, or prioritize tasks incorrectly. You remain responsible for decisions about your garden, property, and safety.
• Assumption of risk: To the maximum extent permitted by law, Keen Labs is not liable for:
  1. Damage, disease, or death of plants, crops, gardens, or lawns.
  2. Property damage arising from following App suggestions (for example, water damage or structural issues).
  3. Harm from pesticides, fertilizers, tools, or other products you choose to use, including products found via outbound or affiliate links.
  4. Toxicity and ingestion: Many plants are toxic to humans and animals. NEVER rely on the App to determine whether a plant is safe to touch, eat, ingest, or feed to animals. Consult qualified professionals before handling or consuming unknown botanical material. You assume all risk associated with contact with or ingestion of plants tracked or discussed in the App.

6. Arbor Account Deletion

You may delete your Arbor account in-app via Profile → Delete account (web and, when available, mobile), subject to the Privacy Policy. Deletion erases Arbor data from our active application systems as described there, cancels Stripe subscriptions we can cancel server-side when applicable, and requests deletion of your Clerk authentication record, with the backup and vendor limitations described in the Privacy Policy.

App Store or Google Play subscriptions are not canceled by account deletion; cancel those in the applicable store settings.